Live Video Consultations
Live video consultations are the most effective way to diagnose and treat illnesses from a distance. That’s why InteractiveMD has made them an integral part of our telehealth solution. Our platform combines high quality video, advanced audio, and secure data transmission to effectively simulate in-person consultations.
Live video consultations are the future of healthcare, and they're here now at InteractiveMD.
System & Hardware Requirements
To engage in live video consultations, you need to be equipped with the right hardware and connection. Minimum requirements include:
- High-speed Internet connection
- Flash-enabled Web browser
- Webcam
- 1 gigahertz (GHz) processor
- 1 gigabyte (GB) RAM
- Windows or Mac operating system
That's all you need to connect with a physician face-to-face from anywhere. For technical assistance with hardware setup and configuration, please login and visit the schedule center where you can access our support system, or call member services at 1-888-866-7909.
If you do not meet the necessary hardware or software requirements, we encourage you to consult with our licensed physicians over the phone. Simply call 1-888-866-7909 and have your Member ID number ready. If you are not yet a member you will be prompted to sign up and create an account.
Currently, consultations are available in all 50 states (except in OK & MI) via phone and email. However, videoconferencing is currently unavailable in AK, CT, DE, IA, MN, MO, NV, NH, NM, MI, OK, OR, RI, SD, VT, WV, WY. If you live in one of these states and wish to engage in a video consultation, please check back with us soon. Were working hard to expand our network and include your state as soon as possible.
